Personal Service Coordinator JR # 399

Job Title:        Personal Service Coordinator

Location:        Village, Long Beach (HAP: Drop-in Center)

Reports to:    Director of Homeless Assistance Program

Hours:           Full time, M – F 9 am to 5 pm; some evenings, weekends and holidays

Salary:          $30,000 - $32,000 (DOQ)

FLSA:            Non-Exempt

Category:      Direct Service

Typical Tasks: Please note that this is only a brief, general outline of the position, and is not intended as a complete job description. Other tasks and duties may be assigned. MHA will provide reasonable work accommodation to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position nor cause undue hardship on the Association’s operations. MHA is an Equal Opportunity Employer and Service Provider.

QUALIFICATIONS: 

• Provides a welcoming atmosphere for homeless with mental illness who come to the drop-in-center in search of assistance.  Shares joint reposponsibility with co-workers/team members to set-up, maintain, monitor, correct and enhance all day-to-day aspects of center functioning        
• Participates with co-workers and members at the center in assisting with scheduling showers, using washing machines, selecting clothing, distributing food, etc
• Assits homelss individuals with mentally illness in locating and obtaining requested services, including housing, food, health care, substance abuse treatment, benefits and entitlements, etc. Mediates and advocates on behalf of center members when necessary to obtain and keep these services        
• Transports members to resources and services (i.e.,shelter, social security office, etc)        
• Depending upon the program site, structure and needs, may assist in devising and implementing strategies for and conducting outreach to hard-to-engage homeless mentally ill individuals living in shelters or on the streets of the identified community/service area
• Assists center members in developing a Personal Service Plan that identifies/reflects the member's personal needs and goals. Works cooperatively with and makes appropriate referrals to other program and service cooridnators, as well as other outside sources, as members achiev psychiatric and residential stability        
• Works cooperatively with co-workers/team members to help assure smooth and seamless delivery of comprehensive services to program participants. Participates in staff and community meetings and in the day-to-day ooperations of the program as needed        
• Maintain a direct contact average of five hours per day into the HMIS System
• Maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements 

EDUCATION & EXPERIENCE MATRIX--one of the following combinations is required:

EDUCATION	EXPERIENCE
High school diploma or GED	Minimum 3 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a human service or related field	Minimum 2 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a specific rehabilitation related field (e.g. Certified Occupational Therapy Assistant)	Minimum 1 year experience providing psychosocial rehab related services to a disabled population.
Bachelor degree in a human service or related field	No experience required, but preferred.

OTHER POSITION REQUIREMENTS: 

• Must function well in a team-oriented approach to member services.        
• Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook.
• Must possess a high level of tolerance and understanding for individuals who present for services wiht urgent multiple needs, issues and probelmatic behavioral characteristics.        
• Must be able to maintain an empathetic "clear-eyed detachment" for the dilemma of individuals in severe need, have a tolerance for frustration and delayed gratification, and be able to juggle creatively and successfully around a variety of barries that keep individuals from successful persona and community living.
• Must prossess a high level of patience and tolerance for a work atmosphere that is very busy and hightly unstructured.
• Must know or very quickly become knowledgeable of the characteristics of individuals who are substance abusing and/or dually diagnosed, and have knowledge of local services available for dually diagnosed individuals.
• Valid CPR certificate prferred.
• Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment. 

How to Apply: Email Resume to jobs@mhala.org. EOE. Please reference Personal Service Coordinator JR # 399 in subject line. Please submit cover letter and resume as an attachment in Word Document or PDF format only.

Personal Service Coordinator JR # 383

Job Title:         Personal Service Coordinator (Temporary Assignment-end date: June 30, 2012)

Location:        Antelope Valley-(AIS)

Reports to:     Team Leader

Hours:             Full time, M – F 9am to 5pm; some evening, weekends & holidays

Salary:            Equivalent to $30,000 - $32,000

FLSA:              Non-Exempt

Category:        Direct Service

Supervision Responsibilities: None

Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community.

Essential Duties and Responsibilities include the following.  This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.  Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association’s operations.

• Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals
• Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc
• Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless
• Transports members to appointments and on errands when appropriate
• Oversees and monitors members’ individual and group activities both inside the program and out in the community
• Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills
• Devises and implements strategies for outreach to members who tend to isolate themselves
• Knowledgeable and practices in motivational interviewing and harm reduction
• Participates in staff and community meetings and in the day-to-day operations of the program as needed
• Maintain a billing average of five hours per day into the Caminar System
• Maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements

 Education and Experience Matrix--one of the following combinations is required:

EDUCATION	EXPERIENCE
High school diploma or GED	Minimum 3 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a human service or related field	Minimum 2 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a specific rehabilitation related field (e.g. Certified Occupational Therapy Assistant)	Minimum 1 year experience providing psychosocial rehab related services to a disabled population.
Bachelor degree in a human service or related field	No experience required, but preferred.

Other Position Requirements:

• Demonstrates knowledge of community resources.
• Must function well in a team-oriented approach to member services.
• Valid CPR certificate preferred.
• Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
• Driving with current C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.        
• Flexible work schedule to include some evenings or weekend, and on call cell phone services when necessary.

How to Apply: Email Resume to jobs@mhala.org. EOE. Please reference Personal Service Coordinator JR # 383 in subject line. Please submit cover letter and resume as an attachment in Word Document or PDF format only.

Personal Service Coordinator ACSW/MFTI - JR #370

Job Title: Personal Service Coordinator ACSW/MFT

Location: TAY - Antelope Valley

Reports to: TAY Team Leader

Hours: Full time, M – F 9am to 5pm; some evening, weekends & holidays

Salary: Equivalent to $35,000 - $40,000

FLSA: Non-Exempt

Category:  Professional

Supervision Responsibilities: None

Essential Duties and Responsibilities include the following.  This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.  Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association’s operations.

• Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals.
•  Co-signs on members service plans developed by other staff, provide psychiatric evaluation and assessments for program participants.
• Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc.
• Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless.
• Transports members to appointments and on errands when appropriate.
• Oversees and monitors members’ individual and group activities both inside the program and out in the community.
• Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills.
• Devises and implements strategies for outreach to members who tend to isolate themselves.
• Knowledgeable and practices in motivational interviewing and harm reduction.
• Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals.
• Participates in staff and community meetings and in the day-to-day operations of the program as needed.
• Maintain a billing average of five hours per day into the Caminar System.
• Maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements.

Education and Experience Matrix one of the following combinations is required:

EDUCATION	EXPERIENCE
Master of Social Work  with ACSW	No experience required, but preferred.
MA  in Marriage and Family Therapist required	California license waivered or waiver-eligible plus a minimum 2 years experience providing psychosocial rehabilitation related services to a disabled population.

Other Position Requirements:

• Participate in program designed for Licensed Waivered staff to attain supervised hours and be willing to pursue Licensed Clinical Social Worker status.
• Participate in program designed for MFT intern staff to attain supervised hours and be willing to pursue MFT Licensed status.
• Demonstrate knowledge of community resources.
• Must function well in a team-oriented approach to member services.
• Valid CPR certificate preferred.
• Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
• Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
• Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.

How to Apply: Email Resume to jobs@mhala.org. EOE. Please reference Personal Service Coordinator ACSW/MFT JR # 370 in subject line. Please submit cover letter and resume as an attachment in Word Document or PDF format only.

Personal Service Coordinator JR#349

Job Title: Personal Service Coordinator

Location: Antelope Valley Enrichment Services—Recovery Center (FCCS)

Reports to: Team Leader

Hours: Full time, M – F 9am to 5pm; some evening, weekends & holidays

Salary: Equivalent to $30,000 - $32,000 (DOQ) + flexible benefits

FLSA:     Non-Exempt

Category:  Service Worker

Typical Tasks: Please note that this is only a brief, general outline of the position, and is not intended as a complete job description.  Other tasks and duties may be assigned. MHA will provide reasonable work accommodation to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position nor cause undue hardship on the Association’s operations. MHA is an Equal Opportunity Employer and Service Provider. 

Qualifications:  Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals.  Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc.  Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless.  Transports members to appointments and on errands when appropriate.  Oversees and monitors members’ individual and group activities both inside the program and out in the community.  Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills.  Devises and implements strategies for outreach to members who tend to isolate themselves.  Knowledgeable and practices in motivational interviewing and harm reduction.  Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals.  Participates in staff and community meetings and in the day-to-day operations of the program as needed.  Required to bill 100 hours per month into the Caminar System.  Maintains all records and documentation needed for program compliance and accountability in accordance with MHA standards and funding source requirements.

Education & Experience Matrix--one of the following combinations is required: 

EDUCATION	EXPERIENCE
High school diploma or GED	Minimum 3 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a human service or related field	Minimum 2 years experience providing psychosocial rehab related services to a disabled population.
Associate degree in a specific rehabilitation related field (e.g. Certified Occupational Therapy Assistant)	Minimum 1 year experience providing psychosocial rehab related services to a disabled population.
Bachelor degree in a human service or related field	No experience required, but preferred.

Other Position Requirments:

• Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range skills, abilities and professional competencies.
• Knowledge of community resources.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook
• Flexible work schedule to include some nights, weekends and holidays.
• Ability to relate positively and enthusiastically to a wide variety of people.
• Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.

How to Apply: Email Resume to jobs@mhala.org. EOE. Please reference Personal Service Coordinator JR # 349 in subject line. Please submit cover letter and resume as an attachment in Word Document or PDF format only.